Jimi Padilha is a Service Delivery Manager at e-Core, where they are responsible for strategic IT Operations (ITOPS) contracts and lead 24x7 operations focused on technical excellence and client value delivery. They also serve as a Customer Success Leader, connecting client objectives to business goals to enhance expansion and retention. Jimi's career includes roles as a functional consultant and Scrum Master at Senior Sistemas and TOTVS, followed by work as a technical Atlassian consultant implementing solutions like Jira and Confluence. Jimi has pursued education in systems analysis, digital communication technology, and holds an MBA in Software Technology.
Location
São Paulo, Brazil
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