Luis E. Hernández Ramos is a self-motivated professional with extensive experience in managing projects and leading teams ranging from 100 to 300 people across various industries. They served in senior management roles at NTT DATA and Dell, where they specialized in service desk operations and technical support management. Currently, they are the Regional Manager for MX Ops at e-Core, driving performance for technical support projects with Atlassian partners. Luis holds a Bachelor's degree in Marketing from Universidad de Guadalajara and an MBA in Business Administration from Instituto Tecnológico y de Estudios Superiores de Monterrey.
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