Rafael Proença is a Technical Support and Customer Success Engineer with over 8 years of experience in the SaaS and fintech sectors. Currently, they work as a Support Engineer/DevOps at Atlassian and e-Core, focusing on API integrations and operational support. Rafael previously held the role of Technical Support Engineer at Taulia Inc. and AT&T. They earned a Bachelor's degree in Applied Technologies/Business from Brigham Young University - Idaho.
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