Rafael Ruginski

Rafael Ruginski is an experienced support engineer specializing in Atlassian Jira Cloud, currently working at e-Core. Prior experience includes roles as a Support Analyst at Novozymes, Production Support Analyst at Bradesco, Sr. Production Support Analyst at HSBC, and Sr Support Analyst at GVT. Rafael holds a post-graduation degree in IT Management from Universidade Positivo, completed between 2009 and 2010, and furthered education at Faculdades da Indústria from 2019 to 2021.