Hetane Lad has a diverse background in the customer service and energy sectors, beginning as a Crew Member at McDonald's UK from July 2011 to May 2014 and progressing to Shift Manager until September 2017. Hetane gained valuable skills in customer interaction, cash handling, and communication throughout this experience. After transitioning to E.ON UK from February 2018 to May 2020, Hetane served as Complaints Resolution Manager and subsequently worked as an Energy Specialist and Team Leader at E.ON Next from June 2020 to June 2021. Additionally, Hetane held the position of Credit Risk Officer at Teleperformance UK for a brief period in 2017. Educationally, Hetane completed A levels at Wreake Valley Community College and earned an Association of Accounting Technicians (AAT) qualification in Accounting from Leicester College.
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