Michael Grashoff currently serves as the Credit Strategy Lead at Eon-next, where they apply strategic skills and regulatory compliance knowledge to optimize debt collection processes. Previously, they led the entire Collections Department at Opus Energy from 2019 to 2022, overseeing aspects such as Early Arrears, Complex Debt, Disconnections, and Litigation. Their expertise encompasses customer experience and operations management, showcasing strong leadership in the collections field.
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