Lloyd Pheasant is a skilled Network Engineer with experience at the City of Wolverhampton Council since September 2018, providing 3rd Line technical support and specializing in routing and switching interfaces, including HP, Cisco, and Aruba configurations. Previously, Lloyd served as a Service Support Engineer and an Industrial Placement Engineer at the same council, contributing to 2nd Line support and managing various hardware and software challenges. Prior experience includes leadership roles at The Midcounties Co-operative and fundamental customer service positions at Matalan and Nomad Computers. Lloyd holds a Bachelor's degree in Information Technology from Birmingham City University and several other qualifications in computing and software development from Walsall College, complemented by a solid educational background from Cheslyn Hay High School.