Michael Ilacqua is an experienced professional in technical support and automation, with a career spanning multiple companies in the technology and engineering sectors. At ServiceMax, Michael provided comprehensive support for the ServiceMax suite on the Salesforce platform, facilitating customer relations and technical solutions. Subsequently, Michael served as an Automation Specialist at Rexel USA, focusing on service contract solutions related to various industrial products. Michael's tenure at Dell EMC involved managing enterprise data center projects and delivering customer service excellence. Currently, Michael holds dual roles at Barry-Wehmiller Design Group as both a Controls Engineer and a Controls Engineer II, where responsibilities include developing solutions for diverse industries, leading PLC programming, and enhancing system reliability. Michael earned a Bachelor of Science in Industrial Technology from San Jose State University.
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