Hafsa Haseeb

Hafsa Haseeb is an accomplished marketing and customer experience professional with extensive experience in strategic client management and operational efficiency. Currently serving as Global Marketing and CX Lead at e&, Hafsa excels in fostering relationships with Tier 1 clients, leading successful event planning, and driving revenue growth through innovative customer experience initiatives. With a strong foundation in accounting and finance, Hafsa has held positions such as Customer Disputes and Relationship Analyst, where significant improvements in billing dispute resolution were achieved, and Billing Analyst, recognized for implementing an enhanced Wholesale Billing System. Hafsa's prior experience includes roles at The Socioeconomic & Environmental Development Corporation and Alpha International Trading and Distribution FZE, as well as training at EY, showcasing a diverse skill set in financial analysis, process automation, and compliance. Educational credentials include a Diploma in Digital Marketing Strategy from Harvard Business School and ACCA certification.