Akarsh Raj is a results-driven Data Analytics and Customer Operations Manager with over 8 years of experience in the SaaS industry, specializing in data governance, solution implementation, and customer experience transformation. Akarsh has a proven track record of leading high-performing teams and driving process efficiency, achieving a 20% improvement in operational processes. They have expertise in utilizing analytics tools such as Power BI, SQL, and Salesforce to deliver actionable insights that inform strategic business decisions. Akarsh's educational background includes an MBA in Marketing and Human Resources from the Gandhi Institute of Technology and Management, along with a Bachelor of Engineering in Information Technology from Sambram Institute of Technology.
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