Beno Achuthan is an experienced professional in the field of enterprise services engineering, currently serving as Manager of Enterprise Services Engineering at e2open since August 2020. Achuthan has a proven track record in customer experience transformation projects, enhancing customer satisfaction and key performance indicators through effective leadership and team management. Prior roles at e2open include Staff Customer Success Engineer and Sr. Customer Success Engineer, where Achuthan delivered high-quality Level 3 support for supply chain applications, collaborated across departments to resolve critical issues, and utilized data analytics for optimized decision-making. Earlier experience includes software engineering positions at Tata Consultancy Services and RCS Technologies. Achuthan holds a Bachelor of Engineering degree in Computer Science from Anna University.
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