Jen Fahey

Jen Fahey is an experienced technology professional with a robust background in quality assurance and technical support spanning over two decades. Currently serving as a Senior Integration Program Manager and Senior Staff Global Support Engineer at e2open since April 2018, Fahey specializes in managing customer support cases, troubleshooting issues, and coordinating patch deployments. Prior roles include notable positions at Deutsche Bank as an AVP - QA and Testing Lead Engineer, and at Fidelity Investments as a Principal Quality Assurance Engineer, where responsibilities encompassed test strategy development, process implementation, and mentoring junior staff. Proficient in various testing and defect tracking tools, Fahey has a strong foundation in SQL, automation, and agile methodologies, complemented by formal education in German and Full Stack Web Development from the University of North Carolina at Chapel Hill.