John Gurley is a Senior Customer Success Manager at E2Open, where they drive customer value realization. Previously, as a Customer Success Partner at SAP, they engaged with clients to enhance value from SAP S4HANA Cloud and developed account strategies to prioritize customer outcomes. With over 15 years of experience in the IT industry, they have held several roles at SAP, including Technical Quality Manager and Enterprise Support Advisor, focusing on software design, business intelligence, and customer engagement. John holds a Master of Science degree in Software Design and Development from the National University of Ireland, Galway.
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