Paula Torano

Paula Torano is a Senior Customer Success Manager at e2open since October 2024, previously holding roles at FourKites, Inc. from July 2018 to September 2024, including Manager of Customer Success and Technical Account Manager. In these positions, Paula focused on driving software adoption, ensuring customer satisfaction, and facilitating strategic relationships through regular Executive Business Reviews. Additionally, Paula managed client communications, established key performance indicators, and supported the training of new customer success managers. Earlier experience includes a role as Network Operations Specialist at Outcome Health and various operational positions, where Paula demonstrated proficiency in enterprise-level software and project onboarding. Paula holds a Bachelor's Degree in Communication Studies from DePaul University and an Associate's Degree from McHenry County College.