Shelli Volpp is currently the Associate Director of Partner Success for Virtual Tours at EAB, a position held since August 2022. Previously, Shelli served as a Senior Customer Success Manager and Customer Success Manager at AppsAnywhere from September 2020 to July 2022. Shelli’s extensive experience includes seven years as Customer Success Manager II at Baker & Taylor, where portfolio management and customer relationships were prioritized to enhance customer ROI. Shelli also worked as a Project Manager for Customized Library Services and as a Business Analyst, focusing on improving efficiencies and implementing new business models. Prior to Baker & Taylor, Shelli held administrative roles at Novant Health Presbyterian Medical Center from 2006 to 2013. Shelli earned a Bachelor of Science in Organizational Leadership from Purdue University and a Master of Business Administration from Pfeiffer University.
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