Natalie Oldham is currently the Senior Operations Manager at EAL, where they lead strategic initiatives and optimize operational efficiency. Previously, they served as the Assessment Delivery Manager at EAL Awards and the External Quality Assurance Manager at Training Qualifications UK. Natalie's experience also includes various managerial roles at NCFE, where they focused on customer relations and team leadership. Their extensive background in operations and customer service positions them as a key contributor in their field.
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