Bryan D. has over 18 years of experience in technology and service delivery, currently serving as a Senior Manager in Service Delivery & Site Reliability Engineering at Early Warning® since May 2015. In this role, Bryan D. leads a team focused on secure and performant applications for the Zelle payment network and Decision Intelligence products supporting risk solutions for US Financial Institutions. Prior experience includes serving as a Project Lead for American Express, overseeing service delivery projects for merchant support, and as a Network Engineer at Telesphere, providing nationwide MPLS network support. Bryan D. also held a Customer Care Technical Support Manager position at 2Wire, where responsibilities included improving agent performance and delivering customer satisfaction. Earlier career experience features a role as a Network Administrator at Atronic Austria GmbH, where Bryan D. managed network systems for casinos. Education includes attendance at Paradise Valley Community College from 2002 to 2005.
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