Jackson Chung is a Director of Engineering (SRE) with 18 years of experience in Infrastructure, SRE, DevOps, support, and QA engineering. They specialize in automating and provisioning cloud infrastructure, ensuring secure access, and implementing blue-green deployment strategies. Having managed global teams for over seven years, Jackson has supported clients ranging from startups to enterprises and has demonstrated significant success in optimizing customer support processes and enhancing system reliability. Jackson holds a BS in Actuarial Science from the University of Nebraska-Lincoln and an MBA in Data Analysis/Decision Science from San Francisco State University.
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