Samuel Alvarez is a seasoned Sr. Systems Engineer at Saks Cloud Services, with a focus on implementing innovative Zero Touch solutions for macOS devices and ensuring a secure IT environment through collaboration with Information Security. Samuel's extensive technical expertise includes administration of various technologies such as Active Directory, Microsoft 365, and Google Workspace, as well as advanced support for MDM solutions like Jamf. Prior roles include Senior Service Desk Engineer at Electric and Desktop Support Engineer at Memorial Sloan Kettering Cancer Center, where Samuel provided comprehensive technical support and resolved complex issues across diverse platforms. Samuel holds a Bachelor of Technology in Computer Engineering Technology and an Associate of Science in Electrical Mechanical Engineering Technology from CUNY New York City College of Technology.
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