Michaela Brown

Michaela Brown is a skilled content operations and writing professional with extensive experience in content development, publication management, and cross-functional collaboration. Currently serving as a Content Operations Specialist at Earnest since September 2025, Michaela previously worked as a Content Writer at Jotform, where responsibilities included creating multi-channel content, leading customer interviews, and co-authoring onboarding e-books, which enhanced user engagement. Prior to Jotform, Michaela held roles at Gainwell Technologies, managing Medicaid content assets and ensuring compliance with healthcare policies, and at the California Energy Commission, contributing to outreach communications and technical content editing. Michaela holds a Bachelor of Arts in English Language and Literature from California State University-Sacramento and is pursuing a Professional Technical Writing Certificate from the University of Washington.