Sudipta Kumar Sen is an industry-flexible executive with over 20 years of experience across Telecom, Fintech, Healthcare, Logistics, BPO, FMCG, and Retail. They have held leadership positions in customer service, retail operations, and P&L management, including roles as Head of Customer Service Delivery at Uninor and Vice President of Customer Experience & Operations at Vodafone. Sudipta is a Certified Lean Six Sigma Black Belt and holds multiple degrees, including a PGDBA in Marketing. Currently, they serve as the Head of Support, Service Excellence & Chargeback at Easebuzz.
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