We’re a locally based and community-led housing association managing nearly 4,000 homes in Tower Hamlets, London. Our team of over 120 staff provide a housing service that is efficient, offers value for money, and meets the needs and aspirations of all residents.

Being local is part of our DNA. Our housing offices and neighbourhood centres are located in the communities we serve on the estates of Mile End, Island Gardens, St George's, Glamis and Holland.

Resident volunteers shape all areas of our work, from the main Board to community events and our Food for Aldgate foodbank. We partner with public and private sector organisations to offer innovative services and invest in new housing.

We regularly work with businesses to support their social responsibility goals, hosting events for corporate volunteers to make a difference.

Our high staff retention reflects our supportive environment and community-focused workforce, with many colleagues living locally.

Our values:

We value and support resident involvement.
We strive to provide the best possible service.
We recognise and value the commitment and hard work of our staff.
We welcome and support diversity and are committed to equality.
We aim to improve and succeed in all aspects of our work.

We are:

London Living Wage Employer
Age Friendly Employer
TPAS Member
Disability Confident
Proud Corporate Sponsor of Women in Social Housing
Placeshapers member
National Housing Federation member
Chartered Institute of Housing member

Our Board includes professionals from housing, regeneration, finance, law, sustainability, community, and volunteering sectors.

East End Homes

Daniel Killian CIHCM

This department oversees the strategic direction and overall management of the organization.

Executive Leadership

This department focuses on addressing customer concerns and resolving complaints to enhance overall customer satisfaction.

Customer Advocacy

This department oversees governance frameworks and ensures compliance with regulations while managing stakeholder concerns.

Governance and Assurance

This department is responsible for ensuring compliance and providing guidance on governance policies and procedures.

Governance Oversight

This department focuses on managing and optimizing financial resources and corporate services to enhance organizational efficiency.

Income and Finance Services

This department oversees the administration and management of commercial properties to ensure optimal performance and tenant satisfaction.

East End Homes

Org chart

Teams

Executive Leadership

Customer Advocacy

Governance and Assurance

Governance Oversight

Income and Finance Services

Property Management

Offices

East End Homes

Org chart

Teams

Executive Leadership

Customer Advocacy

Governance and Assurance

Governance Oversight

Income and Finance Services

Property Management

Offices

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