Felipe Monroe is an experienced professional currently serving as a Customer Success Agent at Easy4Pro since April 2022, focusing on enhancing the customer experience in the transportation industry. Previous roles include Front Desk Receptionist at bbgourmet, lda., where exceptional guest service and efficient reservation management were priorities, and Front Desk duties at Phoenix Park Hotel, addressing customer inquiries and providing solutions. Felipe also has experience in Public Relations with Fitzers Catering Limited, ensuring guest satisfaction at events, and has held various roles in the music industry spanning over a decade, including Musician and Musical Producer. Felipe holds an Advanced degree in English Language from IBAT College Dublin and a degree in Music Theory and Technics from IFCE, complemented by foundational education in high school.
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