Arhum Naveed

Arhum Naveed is a skilled customer success professional with extensive experience in managing diverse client portfolios across several companies. Currently serving as a Senior Customer Success Manager at Easygenerator since May 2023, Arhum manages over 80 mid-tier and enterprise clients, consistently exceeding net retention targets while enhancing user adoption and satisfaction. Previously, as a Customer Success Manager at Geoblink from January 2022 to April 2023, Arhum focused on risk mitigation and client retention, leading initiatives that significantly reduced support requests. Additional experience includes roles at novoville as a Customer Success Manager and at Fleming Howden as a Customer Success Coordinator, further contributing to expertise in client relationship management and strategic support.