Christopher L. is an experienced Customer Experience Manager currently leading operations at Easygo since July 2023. With a progressive career at PEXA as Member Support Lead and an extensive tenure at Sportsbet, spanning from Customer Service Agent to Operational Excellence Manager, Christopher has developed a strong expertise in team leadership, project execution, and stakeholder management. Responsibilities have included overseeing the Melbourne Contact Centre's operational performance, driving process improvements, and managing learning and development initiatives within customer operations.
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