Ashraf Kader is an experienced Quality Assurance Analyst with a background in customer service and banking. Currently, Ashraf has been working at easyJet since March 2016 and also serves as a Quality Assurance Analyst at Concentrix on the easyJet campaign since June 2018. Previous roles include Email Administrator at Uber, where responsibilities included addressing passenger complaints and rerouting trips, and positions at Standard Bank South Africa, including Lead Bank Teller and Enquiries Consultant. Additional experience includes work as a Subject Matter Expert/Customer Service Advisor at British Gas Energy Efficiency, a Bulk Teller at FNB South Africa, and a Customer Advisor at Asda. Ashraf holds a matric in Accounting from Spes Bona Secondary and has attended Cape Audio College and Cape Peninsula University of Technology.
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