John Leighton is an experienced customer service leader with a strong background in strategic and operational management. Currently serving as the Customer Service Director at easyJet since July 2016, John previously held the position of Group Head of Customer Experience Operations at Ooredoo Group, overseeing significant operations across MENA and Southeast Asia for over five years. Additionally, John has led customer experience initiatives at Qtel's Virgin Mobile Service and has held various roles at Sitel, enhancing customer service performance and training development. John began a career in financial advisory with Portman Building Society and pursued education at Henley Business School, strengthening expertise in customer-centric strategies and operational efficiency.
This person is not in any teams
This person is not in any offices