Karena W.

Karena W. has a diverse background in customer service, IT systems administration, and operational management. Currently at easyJet since April 2015, Karena has held multiple roles including IT Systems Administrator/Support, IT Commercial Systems Product Owner, and GO Customer Trainer, contributing to the enhancement of customer service and operational procedures. Previous experience includes serving as HR Officer at Gilmartins, Administrator/Planner and Acting Assistant Duty Manager at Menzies Aviation, and General Manager at Strides Fitness Limited. Additional roles include Business Development at Social Media Consulting and Customer Service Advisor at TUI Travel PLC. Early career experience includes advising students as Education & Training Advisor at the Institute of Chartered Accountants in England & Wales and serving as Secretary at Wilson Stevens. Educational background includes attendance at Hugh Christie School.