Lee Chapman

Product Manager - Service Recovery

Lee Chapman is an experienced transportation industry professional with a strong background in the airline sector. Starting in 2004 as a part-time travel advisor, Lee progressed to become a Cabin Manager at easyJet by 2007, where they demonstrated leadership and frontline customer service skills. Over the years, Lee held various roles including Senior Schedule Planner and Schedule Development Manager, leading teams to optimize flight schedules for easyJet’s fleet. In 2021, Lee transitioned to London North Eastern Railway as a Performance Hub Manager, further expanding their expertise in transport operations.

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United Kingdom

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