Simon Sequi is a seasoned professional with extensive experience in customer service and operational management across various industries. Currently serving as Customer Service Manager for Digital Services at easyJet since January 2020, Simon has adeptly managed Live Chat operations and evolved responsibilities during the pandemic. Previously, as Operations Account Manager at MoneyGram International from July 2017 to January 2020, Simon facilitated communications with agents across Northern Europe, managing a network of 54 agents. Earlier roles include Project Coordinator and Sales Coordinator at Lebara, where Simon focused on project support and product distribution, alongside experience in customer service and IT specialization at Grupo BekeSantos and RCTV. Simon holds a Bachelor's Degree in Business Administration from Universidad Alejandro Humbolt and a Bachelor's Degree in Computer Systems Analysis from Instituto Universitario de Nuevas Profesiones.
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