Janet Bailey is a Senior Customer Success Manager - Enterprise at EasyPost, where responsibilities include troubleshooting technical issues, facilitating customer onboarding, and fostering strong relationships with merchant partners. Prior experience includes research roles at the Berkeley Early Learning Lab and Haas School of Business, demonstrating expertise in data analysis and participant interaction. Janet has also held management positions in tutoring and served as an Executive Assistant and Social Media Intern in creative environments, showcasing a diverse skill set in customer relations, research methodologies, and marketing. Educational credentials include a Bachelor's degree in Psychology from the University of California.
September, 2019 - present
May, 2018
August, 2017
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