Jonathan Bowen currently serves as the Director of Customer Success at EasyPost, a position held since November 2024. Prior to this role, Jonathan was the Sr. Director of Customer Experience at SVETNESS, where significant achievements included improving Net Promoter Score (NPS) and extending customer lifetime. Jonathan's extensive experience spans various leadership roles in customer success and consulting, including Vice President of Client Services at Uscreen and multiple positions at Domo, where expertise in managing enterprise customer success and consulting teams was demonstrated. Additionally, Jonathan has a background in venture capital analysis from SVB Capital and Bank of America Merrill Lynch, reflecting a strong foundation in finance and investment strategies. Jonathan Bowen holds a BS in Finance with honors from the University of Utah.
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