Ivan Cheung

Ivan Cheung is an experienced hospitality professional with a strong background in front office management and guest services. Ivan's career includes roles such as Assistant Guest Services Manager, Guest Services Manager at 隆堡國際酒店集團, and Director of Front Office at Eaton HK where responsibilities included supervising staff, developing service protocols, and enhancing guest engagement initiatives. Ivan has also held leadership positions at various prestigious hotels, overseeing large teams and managing operations to ensure exceptional guest experiences. With educational qualifications in Hotel Management from 香港理工大學 and significant practical experience, Ivan excels in creating positive environments that foster guest satisfaction and operational efficiency.