Hao Tom is currently a Lead Application Engineer at Eaton, specializing in Cloud and IoT technologies since 2021. Previously, they served as a Technical Support Engineering Manager at Electro Industries/Gaugetech from 2007 to 2019, where they managed troubleshooting and customer relations for various sectors. Hao also held the position of Engineer II - Metering at the New York Power Authority from 2019 to 2021, focusing on testing software and system connectivity. They are pursuing a Master of Science in Computer Science at Pace University and have a Bachelor's degree in Electro-Mechanical Engineering from CUNY New York City College of Technology.
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