James Mello is a DCIM software manager at Eaton Electrical Brazil, specializing in strategic customer acquisition and retention within the industrial automation sector. They previously served as a key account manager and application engineering manager at Eaton, where they developed sales channels and provided technical support for a range of products. James holds an MBA in marketing from FGV and a degree in Electrical Engineering from Universidade Luterana do Brasil. Their experience includes managing application engineering and technical support departments, focusing on pre and post-sales support.
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