Will Chen is a Sr. Technical Support Manager with over 15 years of experience in power electronics and uninterruptible power supplies (UPS). They have previously worked as an E.E. Supervisor at Delta Electronics and in senior roles at Eaton, including Sr. Regional Technical Support Engineer, where they managed complex technical issues for high-profile clients. Chen has also served as a UPS Product Manager at FSP Technology Inc. and has an impressive educational background, holding Master's degrees in Electrical Engineering and Business Administration. They are currently recognized for their leadership in resolving significant technical challenges and driving improvements in support team efficiency.
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