Mohamed Refaat has over a decade of experience in customer service management within the banking sector. Starting a career at Bank ABC as a Customer Service representative, Mohamed advanced to Customer Service Manager before moving to SAIB Bank as a Senior Customer Service professional. Subsequently, Mohamed held the Customer Service Manager position at BLOM BANK Egypt, followed by roles at EBE Bank and EBANK, both as Customer Service Manager since December 2019 and January 2020, respectively. Mohamed holds a Bachelor's degree in Accounting from Mansoura University, obtained between 2004 and 2008.
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