Christine Drumm is a Senior Team Leader at eBay with 15 years of experience in the contact center industry. They have held various roles, including Fitment Specialist and Customer Service Advisor, where they focused on customer satisfaction and revenue generation. Christine is known for their innovative approach and commitment to exceeding expectations, as demonstrated during their time at Vodafone Ireland, where they played a key role in transitioning to an outsourced service model. They aim to further develop their skills in dynamic environments while advocating for customer needs. Christine earned a City & Guilds Qualification in Hairdressing and holds a Leaving Certificate from St Mary's College.
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