Eric Bradford has over 20 years of experience at eBay, currently serving as the Director of Strategy, Operations, and Analytics. In this role, Eric is responsible for budget and policy management for the money back guarantee program. Previous positions include Sr. Manager, Customer Service Analytics Manager, Trust & Risk Analytics Manager, and Global Rules Analyst, where Eric managed various rule sets addressing prohibited items, malicious users, high-risk users, global limits, and account takeovers, in addition to overseeing reporting and rule analytics. Eric is a graduate of the University of Utah.
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