Jerry Moreno

Jerry Moreno has a background in Information Technology, having completed an Associate of Science degree at Ashworth College from 2018 to 2020. Experience includes serving as an IT Trainee at Year Up from March 2017 to January 2018, where coursework in IT Helpdesk and Business Communications was completed, alongside specialized training in network and desktop support. Subsequently, Jerry held an IT Helpdesk Intern position at eBay from August 2017 to January 2018, achieving a 90% ticket closure rate without escalation and managing inventory and deployment processes. Jerry also worked as a Jr. Project Coordinator at eBay, focusing on data tracking, communication of initiatives, and project documentation through various tools and platforms.