Jonny Mallon is a seasoned senior manager with over 8 years of experience in Customer Experience and operational management, specializing in both in-house and outsourced environments. At eBay, Jonny held multiple leadership roles, including UK Trust Vendor Management Specialist and Seller Success Team Lead, where they excelled in enhancing performance metrics and driving strategic objectives. Known for their innovative approach and ability to see the big picture while paying attention to details, Jonny is dedicated to developing efficient teams and delivering exceptional results. They hold a BA in Fine & Applied Arts from Ulster University and several certifications in coaching and process improvement.
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