KayDee Dougal

KayDee Dougal has extensive experience in talent acquisition and customer service, with a career at eBay Inc spanning from 2008 to 2011. As a Call Center Coach, KayDee developed coaching strategies to enhance agent performance. In the role of Lead Volume Recruiter, significant achievements included leading a team to meet recruitment goals, improving candidate experiences, and increasing hiring efficiency. Previous positions included Call Center Agent, where customer satisfaction metrics were consistently surpassed, and Coordination Manager, which involved managing a global interview process and enhancing recruitment operations. Further, roles as Call Center Team Leader and Sr TA Systems Product Manager showcased KayDee's ability to streamline processes and implement innovative tools in recruitment.