Mark Simmonds is a Senior Customer Experience Manager at eBay Inc, where they have worked since 2017. With over 10 years of experience in the contact centre environment, they bring a strong focus on operational management, performance improvement, and customer satisfaction. Mark's previous roles include positions at Vodafone UK and eircom|Meteor, where they honed their skills in people management and analytical reporting. They are recognized for their ability to thrive in dynamic settings and for their creative problem-solving capabilities. Mark's educational background includes attendance at Trinity School of John Whitgift.
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