Mary Williams

Mary Williams is an experienced Senior Workforce Analyst currently working at eBay since September 2020, with a robust background in workforce management spanning over a decade. Prior roles include Global Workforce Management Consultant at StubHub and Senior Workforce Management Analyst at SoFi, where Mary developed long-range forecasts and facilitated service planning. Previous positions involved forecasting, scheduling, and analysis in various call center environments, highlighting her expertise in workforce optimization. Mary holds a Management degree in Information Technology from the University of Utah and an Associate of Arts in Interior Design from Dixie State University.