Melanie Perez is a UX leader with over 15 years of experience in product strategy and management. Currently, as Director of UX at eBay, they create the company’s first operational UX Center of Excellence and lead efforts to enhance user experiences. Previously, Melanie served as a UX Portfolio Senior Manager at United Airlines, where they contributed to the award-winning Agent on Demand product, and held various roles at companies such as Walgreens Boots Alliance and Abbott. Melanie earned a Bachelor of Arts in New Media Journalism and Film from Columbia College Chicago.
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