Peter Lee is a customer-centric professional with over 15 years of experience in SaaS and enterprise IT, currently serving as the Director of Business Operations at eBay. Previously, they held significant roles, including VP of Customer Success at Resolve Systems and VP of Customer Experience at Ayehu Software Technologies Ltd. Peter has been instrumental in driving client lifetime value, enhancing customer satisfaction, and streamlining operational processes across various organizations. They have led initiatives that reduced churn rates and improved team efficiency, leveraging data-driven insights to inform business strategies. Peter is currently pursuing a BA in Mathematics and Computer Science at Rutgers University and an MBA at Villanova School of Business.
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