Pritesh Patel is a dynamic senior leader with over 26 years of experience specializing in operational and cultural transformation within large multichannel contact centers and field operations. They currently serve as Director at Elevate Performance Solutions Limited, providing tailored solutions for transformative business results, and as Head of Business Performance at eBay. Pritesh has also held multiple leadership roles at prominent organizations, including NHS Direct, Sky, and TXU Energy. Their expertise spans performance management, operational improvement, and strategic delivery, making them an influential collaborator in driving operational excellence. Pritesh's educational background includes a B-Tec in Health Science from Weald College.
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