Sandeep Ravindranathan is an experienced IVR Consultant at eBay since May 2019, with a background in application development and support engineering. Prior roles include IVR Support Engineer at Charter Communications, where responsibilities involved troubleshooting application issues, deploying contact center applications, and providing on-call support. Sandeep also served as a Tech Lead Architect at Optum, developing middleware integration frameworks and conducting code reviews, and worked as an Application Developer at CVS Health enhancing IVR applications. Earlier experience includes roles at Merrill Lynch, BT, Mphasis, and Quadra Software Solutions, focusing on IVR application development and software engineering. Sandeep holds a B-TECH in Computer Science & Engineering from Nehru College of Engineering and Research Centre.
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