SM

Serena Micheli

Executive Escalation Specialist

Serena Micheli is an experienced professional with a Bachelor's degree in Translation and Interpreting, specializing in multilingual communication. Currently a Data Analyst for Siri at Apple, Serena has excelled in various roles across notable companies, including Airbnb and eBay, where they focused on customer support, regulation management, and quality analysis. With a strong background in interpreting and translation, they have effectively collaborated with diverse clients and stakeholders, emphasizing innovation and attention to detail in their work. Serena is also pursuing a Professional Diploma in Project Management, showcasing a commitment to continuous learning and improvement in their career.

Location

Cork, Ireland

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