Tom Murphy

Tom Murphy is a First-Class Business Management graduate from Aston University with a focus on customer experience and product strategy. They began their career as Interim Marketing Manager at Intergence before joining eBay’s UK graduate scheme, where they gained extensive commercial experience in roles such as Category Manager and project manager for the launch of eBay's 'Events app.' Tom has recently transitioned to a permanent position as Trust Manager, Strategy & Policy at eBay, leading initiatives for the UK and US Managed Shipping programmes. Throughout their career, they have demonstrated a commitment to improving customer and seller experiences through cross-functional collaboration and innovation.